Mphasis is recognized for its immaculate FCC Operations portfolio entailing financial crime, financial risk, and governance solutions. The recognition showcases our capabilities in Banking and Financial sector with a sub-industry focus in areas such as mortgage, payments and cards, wealth management, corporate and investment banking, consumer banking including cards, lending, GRC, AML, fraud management and digital marketing space.

At a time when financial institutions found themselves challenged with agent availability, transaction volumes also spiked, which made financial institutions and their customers highly vulnerable to financial crime,” said Robin Jain, Practice Director, Everest Group. “Mphasis was able to step in with its multiple digital solutions to handle FCC processes remotely and robustly while at the same time continuing its investments in further enhancing its FCC offerings.

Our FCC suite of services includes KYC; EDD / Sanctions; AML; Monitoring / Surveillance; AML Reporting; Fraud Management and Chargeback

Our FCC Operations Portfolio includes solutions such as:
  • DeepInsights™: A cognitive intelligence platform, which enables enterprises to gain faster and more effective access to insights from data; leveraged for broker claim submission analysis leading to 90% reduction in processing time per document and achieving 90% accuracy in predicting deal conversion.
  • SmartAlerts: R and Python based Algorithm to dispose alerts around sanctions, PEP and adverse media Additionally improves data quality and reduced rework.
  • NextSTEP™:  Service delivery platform for solutions and accelerators for faster delivery, cheaper cost of change and zero-touch, across digital and cloud ecosystems by ‘shrinking-the-core’
  • NextAngles™: A KYC and AML processing solution for AML Alert Investigation, UBO hierarchy determination, Negative news alert detection, and Data completion from public sources, government registries/portals, and other paid sources.