“Mphasis has made meaningful investments to enhance its Digital Experience Platform (DXP) offering for insurance clients, aimed at enabling personalized broker/agent experience as well as contextual engagement with policyholders,” said Aaditya Jain, Practice Director, Everest Group. “A multichannel digital engagement platform for insurers comprising dedicated portals for different stakeholders, such as agents, brokers, and end-customers; robust feature/functionality coverage to reimagine front-office experiences across the customer lifecycle; and investments into partnerships with hyperscalers and InsurTechs for joint go-to-market initiatives have contributed to Mphasis’ positioning as a Major Contender on Everest Group’s Digital Experience Platforms (DXP) in Insurance Industry Products PEAK Matrix® Assessment 2022.”