Mphasis is positioned as a “Major Contender” and a“Star Performer” in Everest Group’s Capital Markets Operations–Services PEAK Matrix® Assessment 2021. This year, Mphasis is one of the two organizations awarded with the Star Performer title.

Mphasis is acknowledged for healthy growth in our capital markets portfolio with a balanced delivery footprint and new onshore centers and also our investment in multiple in-house solutions like robo-advisory, exception handling, onboarding, compliance, and workforce management leveraging automation, analytics, and AI capabilities, improving our overall process coverage. 

Mphasis Strengths Highlighted in the report 

  • Capabilities across wealth management and brokerage operations and our healthy growth in these segments in recent years, catering to all major buyer segments
  • Investment in bolstering our digital offerings by acquiring Datalytx, a UK-based data ops and enhancements in our in-house solutions such as, a process mining platform to identify transformation opportunities, Quantum Computing Lab, and Robo Advisor platform. The report highlights high leverage of digital elements in our engagements.
  • Expansion of partnership ecosystem to add AI/ML solutions in the reconciliations and screening space and jointly developed solutions on the process automation front for onboarding and alert management.
  • Strong expertise in risk and compliance with solutions on trade surveillance, contract remediation, and reporting front and our in-house developed E-Proctoring, an AI-based remote workforce management solution for data and alert management.

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